Many large businesses, including banks, cable providers and airlines, require their callers to select from several touch-tone menus in order to match them up with the appropriate customer service representatives. This time-consuming process often produces a lot of anger and frustration.
Luckily, the creators of Fonolo.com have made it possible for callers to skip the tedious navigation process completely! Fonolo users can simply go to Fonolo.com and indicate the business name and department they wish to contact. In a matter of second, they’ll receive a phone call connecting them to the desired customer service representative. The Fonolo team does all the work for them – for free!
To learn more about Fonolo.com and all of Inc.com’s “12 Cool Web Tools for Small Businesses,” go to: http://www.inc.com/ss/12-cool-web-tools-small-business?nav=mostpopular#4
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