Be Competitive with Multiple Business Locations

One of the most thrilling milestones a business owner can meet is reaching the point where expansion is an absolute necessity. After all, a growing business is a successful business-and what screams “success” louder than an increase in customers? For many small businesses, expanding means hiring more employees to fulfill their customers’ demands. And for some, expanding means moving to a larger office or opening up a second location.

According to the Small Business Success Index, an ongoing study conducted by Network Solutions, LLC, and the University of Maryland’s Robert H. Smith School of Business, “Businesses with multiple locations are more slightly likely to be competitive.” This finding supports some of the general rules of the small business world. It makes sense that a business with multiple locations is competitive; for one, businesses need to be competitive to succeed, and growth is one way to measure a business’s success. Businesses that know how to compete are going to have an easier time at finding success.

One of the best ways to get the word out about additional business locations is through advertising. Be sure that all advertisements list the information for each location if possible, and include each location in online business listing directories. At ThinkLocal®, it’s easy to set up and manage online listings for each of your business’s locations. Just head over to http://wwww.ThinkLocal.com and provide information for all of your business’s locations.

*The Small Business Success Index, an ongoing measurement of the overall health of U.S. small businesses, was commissioned by Network Solutions, LLC and the University of Maryland’s Robert H. Smith School of Business.  To take the survey yourself, click here.

Cut Business Costs by Taking Advantage of Free Services

The recent labeling of the U.S. economy as “in a recession” has brought a new wave of panic over most Americans, especially business owners; unfortunately, many of us have legitimate reasons to worry. Each new day seems to bring word of another business closing its doors, or news that yet another company has been forced to let go of employees in an effort to cut costs. Although it is easy to get discouraged during times like these, we all have to try to focus on the actions we can take to improve our situations instead of dwelling on the worst-case scenario.

All business owners know that to stay afloat during an economic downturn, they must focus on reducing their costs. Many choose to reduce the budget allotted for advertising and marketing efforts, but this can be very detrimental to building and expanding their customer base. And when you don’t have customers, you don’t have revenue. So what’s a small business owner to do?

In addition to online business listings Web sites like ThinkLocal®, there are more free resources that business owners can turn to reach out to their customers and build a strong Web presence for their company. One of these resources is blogging. Blogs are an easy and effective way to build Web presence and keep your customers aware of what’s going on with your business. Instead of spending money on advertisements that show off your new product or inform your customers of your business’s new services, just blog about it. Blog posts allow you to go into as much detail as you’d like, you can load them with keywords that will help them show up in search engine results, and best of all, there are many blogs that are 100% free. Web sites like WordPress®, Blogger^TM, and LiveJournal^TM are just some of your free-blog options.

Once you’ve got your blog set up, check out some of the micro-blogging Web sites that are available. Sites like Twitter^TM and Plurk allow you to give quick updates on what’s going on with your business, and they’re a great way to spread links to your blog posts. Twitter and Plurk also allow you to associate a personality with your business’s web presence; this alone can give you an advantage over your competition since consumers tend to choose companies that they know or feel comfortable with.

Be sure to also check out free social networks, including Facebook®, MySpace^TM, MySolutionSpot^TM, and LinkedIn®. Social networking is a great way to connect with other business owners, current customers, and potential customers. Through social networks, you can get feedback on what your customers are looking for, build relationships with them, compare business strategies with other small business owners, and so much more.

Understanding Local Search

We found a couple of great articles that may help you better understand the importance of geographically targeting your marketing efforts. Winning the Local Search Battle, written by Gregg Stewart of TMP Directional Marketing and published in Search Engine Watch, covers the rapid growth of local search and the competition between various local search publishers. Its follow-up article, Winning the Local Search Battle – Part 2, defines the benefits of geo-targeting when advertising online.